Privacy policy

This Privacy Policy describes how Berzin Group LLC (doing business as “Riverstone Sink”) (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase through our website or otherwise communicate with us (the “Services”). Our store is hosted by Shopify, which enables us to offer and operate the Services.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

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PERSONAL INFORMATION WE COLLECT
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“Personal information” means information that identifies or can reasonably be linked to an individual. Personal information does not include de-identified information or aggregated data.

We may collect and process the following categories of personal information, depending on how you interact with the Services and as permitted by applicable law:

• **Contact information:** name, email address, phone number, billing and shipping addresses.
• **Payment information:** credit/debit card details, payment confirmation, transaction identifiers.
• **Account information:** username, password, security questions, preferences.
• **Order and transaction information:** items viewed, added to your cart, purchased, returned, exchanged, or canceled.
• **Communications:** details you provide to us through customer service requests or email.
• **Device information:** browser type, device type, IP address, and unique identifiers.
• **Usage data:** information about your activity on the Services, such as pages viewed, time spent, and navigation patterns.

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HOW WE COLLECT PERSONAL INFORMATION
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We may collect personal information from the following sources:

• **Directly from you** — when you create an account, place an order, or communicate with us.
• **Automatically** — through cookies, pixels, analytics tools, or your device when you use the Services.
• **From service providers** — such as payment processors, analytics tools, and shipping carriers.
• **From partners and third parties** — such as marketing platforms or advertising providers.

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HOW WE USE PERSONAL INFORMATION
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Depending on your interactions with the Services, we may use your personal information for the following purposes:

1. **Providing and improving the Services**
To operate our store, process payments, fulfill orders, arrange shipping, handle returns or claims, customize your experience, and maintain your account.

2. **Marketing and advertising**
To send promotional emails (you may unsubscribe at any time), show personalized ads, and recommend products based on your activity.

3. **Security and fraud prevention**
To authenticate accounts, detect fraud or unauthorized activity, and maintain the security of our Services.

4. **Communications**
To provide customer support, respond to inquiries, and maintain our business relationship.

5. **Legal compliance**
To comply with applicable laws, respond to legal requests, enforce our Terms of Service, or protect our rights.

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HOW WE DISCLOSE PERSONAL INFORMATION
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We may disclose your personal information to the following categories of recipients:

• **Shopify** — which hosts our store and processes your data to provide and improve the Services.
• **Service providers** — including payment processors, shipping carriers, IT providers, and analytics tools.
• **Marketing partners** — to deliver personalized advertising, where permitted.
• **Third parties with your consent** — such as when shipping packages or using social media integrations.
• **Affiliates and corporate entities** — within Berzin Group LLC.
• **Legal authorities** — to comply with laws, subpoenas, or to enforce our rights.
• **In a business transaction** — such as a merger, acquisition, or bankruptcy process.

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RELATIONSHIP WITH SHOPIFY
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Our store is powered by Shopify, which collects and processes personal information to provide the Services.
Shopify may use your data to improve its platform and provide enhanced features.
For more information on Shopify’s privacy practices, visit:

https://www.shopify.com/legal/privacy
https://privacy.shopify.com

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CHILDREN'S DATA
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The Services are not intended for children under the age of majority.
We do not knowingly collect personal information from minors.
If you believe a minor has provided personal information, contact us so we can delete it.

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SECURITY AND DATA RETENTION
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While we implement reasonable safeguards, no security measures are perfect.
We store personal information for as long as necessary to:

• provide the Services
• maintain your account
• comply with legal obligations
• resolve disputes and enforce our agreements

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YOUR RIGHTS AND CHOICES
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Depending on your jurisdiction, you may have the following rights:

• Right to access or know personal information we hold about you
• Right to delete your personal information
• Right to correct inaccurate information
• Right to data portability
• Right to opt out of sale or sharing for targeted advertising
• Right to manage marketing communication preferences

You may exercise these rights by contacting us at the email below.
We may require identity verification as permitted by law.

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INTERNATIONAL TRANSFERS
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Your personal information may be transferred, stored, and processed in countries other than your own.
Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

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CHANGES TO THIS POLICY
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We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last updated” date above.

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CONTACT INFORMATION
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If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

**Berzin Group LLC (Riverstone Sink)**
Address: **2070 S Orange Blossom Trail, Apopka, FL 32703, USA**
Email: **store.riverstone@gmail.com**

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